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Operate, Support, Improve, and Change

ITility maximized the value of our client’s IT investments through the development, definition, and application of architectural products that provide significant value to decision-makers. ITility professionals are capable of developing and managing artifacts under any of the approved Federal Government architectural frameworks whether it is the Federal Enterprise Architecture Framework (FEAF) or the Department of Defense’s Architectural Framework (DoDAF).

ITility applies Microsoft’s industry-leading best practice frameworks, the ITIL-enhanced Microsoft Operations Framework (MOF) and Solutions Framework (MSF), to operate, support, improve, and change our client’s IT environments, communications networks, computer platforms, and operating systems. MOF and MSF are frameworks that are proven to enhance network connectivity and communications across the enterprise while ensuring maximum utility of hardware and software to process and exchange information among users. Together with repeatable, measurable CMMI Level II processes, ITility can manage and operate your IT environment with enhanced reliability, predictability, and assurance.

  • DoDAF Enterprise Architecture
  • LAN/WAN Network Management, Operations, and Maintenance
  • Network DSS/BSS Support Services
  • Enterprise SharePoint and Email Deployment, Migration, Service and Support
  • Desktop System Upgrades, Imaging, and Life-cycle upgrades and deployment
  • Tiered Help Desk Services