Services
What We Do
ITility provides the operation and assurance of enterprise information capabilities in direct support of joint warfighters, senior leaders, and combined mission partners. We provide Information Technology (IT) solutions and services, Operations Support, SOF Mission Training, and Program Management services globally.
Information Technology
Activated by our drive to perform beyond perceived limits, we solve technical challenges by staying at the forefront of emerging technologies and visionary practices.
ITility’s approach to technology incorporates capabilities that advance concept development, experimentation, evaluation and continuous learning. For each capability, we promote proprietary methodologies for repeatable, process-driven approaches that engage the customer, incorporate our frameworks, and provide innovative best practices to address IT challenges. Using our project lifecycle management framework, ITility delivers the solutions that support mission operations with minimal risk for our customers. For more than a decade, we have provided key subject expertise providing sustained success in planning, executing, managing and enhancing complex IT programs.
Enterprise IT O&M Support
- Agile Software Development
- Cloud Migrations and Operations
- Network Operations
- Infrastructure Site Surveys and Implementations
- Help Desk and End Users
Cybersecurity/IA
- Plans, Assessments, Remediations
- Accreditations and Connection Approval
- CMMC Audit Preparations
Mission Driven Modernization
- Requirement Elicitation
- Agile Software Development
- Testing and Evaluations
- Knowledge Management and Data Analytics
- Organizational Change Management
Professional and Technical
- Policy and Standards
- Designs, AoA and Business Cases
- Enterprise Architecture and Governance
- Engineering and Implementations
- Modeling and Simulation Training
Communications
- Tactical Satellite
- Audio Visual/Video Teleconferences
- Mobile Device Support
- Converged Telephony
- IP Networks
ITility's Modernization Success at USMEPCOM
DoD’s first Assess-Only accredited IL-4 SaaS instance of Gov Cloud hosted ServiceNow
ITility’s ITSM experts architected, planned, and executed the implementation of the DoD’s first Assess-Only accredited IL-4 SaaS instance of ServiceNow in the ServiceNow Gov Cloud. Proper configuration of this tool as an enterprise service implements ITIL best practices and has been a game-changer. It automated inventory and discovery of all enterprise IT assets and aligned them with their associated business services and configuration items. Our integration with enterprise monitoring tools like Microsoft System Center Operations Manager provides real-time monitoring and incident management. Anytime an enterprise threshold is breeched, it automatically opens incidents, and once resolved, automatically closes them. Providing these capabilities in an accredited IL-4 instance ensures potentially sensitive operational and performance data is properly protected.
Mission Support
You need a company that understands the depth of your culture, the complexity of your projects, and the purpose that underpins everything you do. We exist to support your mission requirements. Like you, ITility protects what matters.
ITility specializes in providing experienced and vetted mission operations support for our customers. We can uniquely staff worldwide SMEs for a variety of operations to support classified and unclassified U.S. government initiatives. Our team is structured to provide you with highly skilled personnel and unparalleled performance to support your critical projects. Comprised mostly of former DoD personnel from various branches of the military, ITility is experienced in identifying, exploiting and neutralizing enemy threats in order to achieve your security objectives and overall mission success. We protect what matters … your mission, your people, and our nation.
United States Special Operations Command
- Training and Education
- Modeling and Simulation Support
- Exercise Support
- Emergency Planning
- C-IED/EOD/WMD/CBRNE
United States Air Forces in Europe
- Training and Education
- Modeling and Simulation Support
- Exercise Support
- Emergency Planning
- C-IED/EOD/WMD/CBRNE
Air Combat Command
- Combat Air Force (CAF) Support/Fighter Ops
- Strategic Planning/Strategic Communications
- Deployed Support
- Application Development and Maintenance
Defense Information Systems Agency
- Technology Insertion
- Cybersecurity Policy and Administration
- Information Assurance Management
- Accreditation and Connection Approval Processing
- Network Operations
- Acquisition Planning
- Software and Portal Development
ITility operates registered host-nation business entities
ITility has the capability to sponsor work visas and direct hire employees for work in the UK and Germany regardless of SOFA status. We operate ITility Engineering and Support Services, Ltd located in London UK; and ITility, LLC located in Ramstein-Miesenbach, Germany. ITility’s operational support was instrumental in the successful standup of the first two US F-35 squadrons in Europe.
top-tier instruction and practical exercises for elite warfighters
ITility is proud to have provided exceptional support to the Marine Raider Training Center in the form of qualified trainers, role-players, and support services with dedication and commitment to improving the operational capabilities of the Raiders and broader SOF community.
CPAR Quote
The contractor responded swiftly to the requirement to expound upon critical knowledge, adjusting to meet a change in skills/qualifications and working to ensure all personnel were fully qualified to that standard. Further, the proactive engagement with components and USSOCOM directorates on SR mission requirements were instrumental to the successful integration of Cyber capabilities into MTSCC training events to meet MARSOC Commanders top priorities for the way ahead.
Program Management
You have complex requirements; we deliver efficient, comprehensive solutions. ITility values your mission as our own. We work for what matters.
ITility’s creative environment enables the quick delivery of strong, performance-based solutions while managing risk and ensuring mission success throughout the procurement process. We offer customers timely access to accurate, authoritative and reliable information that supports acquisition oversight, accountability and decision-making. Our Project Managers (PMs) are DoD Systems Acquisition Professionals that are trained and DAWIA-certified to manage programs within the DoD Systems Acquisition Lifecycle Framework. In conjunction with Integrated Product Teams (IPTs) users from acquisition, technical, financial and operations, our PMs use standard operating procedures derived from our project lifecycle support framework in order to provide effective project leadership and management. This approach provides flexibility and encourages innovation while ensuring predictable performance and disciplined management of cost and schedule, providing customers with complete peace of mind.
Management Capabilities
• Program Control
• Studies and Analysis
• Consulting Services
• Requirements Development
• Management of Acquisition Lifecycle
• Procurement Workflow Processing
• Master Scheduling
• Data Management
• Financial Management
• Program Risk Management
Customer Engagement Ensures Positive Customer Experience
ITility is customer-obsessed and hyper-focused on maximizing our customer’s potential and hyper-critical of our performance and quality. We are dedicated to improving and enhancing the services that we deliver to our customers.
Client Recognition
ITility displays pride in knowing their efforts support the future of our war fighters as demonstrated by the level of professionalism displayed throughout their day-to-day lines of effort (LOE). Over the course of this contract, the vendor has received numerous accolades from senior leadership both at the client's HHQ, and many field offices throughout the U.S. for the patriotism, pride, work quality, and professionalism.
Research and Engineering
What’s now is important, but what’s next drives performance forward. ITility embraces the challenge to make what seems impossible, REAL. Our customers value innovation; we think ahead to deliver on the promise of the future.
In addition to our IT engineering and implementations, ITility is developing technology and renewable energy systems that optimize organic waste management, food waste diversion, and energy conversion and production. ITility’s Research Engineering Activity (IREA) is based on engineering and technology development for waste-to-energy systems. IREA is maximizing ITility’s capability to create and optimize design, build, deployment and management techniques. The future demands innovation; ITility delivers out-of-the-box thinking that gets our customers where they want to go.
• Material Design and Build
• Modeling & Simulations
• Prototype Manufacturing
• Feedback Optimization Analysis
• Mechanical/Civil/Environmental Engineering
• Environmental Studies
• Microbiology Experimentation
• Biochemical Research
• Energy Systems Engineering
